For Support: To make sure we can help you as fast and competent as possible, please consider the following. You Will get instant help with our Mail support and You can contact us always in support@skydesi.com or through our website. Please read the text on our homepage and in our news carefully. Many questions will solve itself that way. In case you still have questions, just write us an e-mail to support@skydesi.com in English. Please make sure you give a detailed and compact explanation of your problem. A wrong e-mail is for example: "I can't login! Why not?" because this makes it necessary to ask for more details. A better e-mail: "I get the following error-message when trying to login with my account-data.

The most important thing is an exact copy of the error-message and your account-details.

Name*:	_____________________
E-Mail*:	_____________________
Login-ID*:	_____________________
Transaction-ID*:	_____________________
Date of account-creation:	_____________________
Date of payment**:	_____________________

* This has to be the details you used when you paid for your account. You can find your transaction-ID in your Worldpay account or from your Worldpay invoice.Send us all this data via e-mail at support@skydesi.com.